OneOffice includes a highly functional and well proven capability to support 'buy, stock, sell' processes in your business. Features include the ability to process scheduled, back-to-back and direct orders, automatic accessory selection and configure-to-order facilities. To support the particular requirements of specific industry models features such as ship and debit, price protection, supplier rebates and price-by-weight are supported. By deploying OneOffice for the front office order capture processes and in the back office for inventory management and order fulfilment all areas of your businesses will have a common real-time view across the full order lifecycle. By using this approach in conjunction the OneOffice Business Activity Monitoring capability, significant advances can be made in both customer service and compressing the time between order capture and shipment because the system will ensure that people are told when they need to act something.

The range of modules that support these distribution processes include:

sales order processing
Handles all aspects of the sales order processing cycle from the entry of orders through picking and delivery to invoicing. Sophisticated facilities are available to control pricing, routing and reservation of products within the order entry cycle.

purchase order processing
Part of a fully integrated order processing suite, providing control over the complete purchasing cycle and also the option to link with other modules for features such as back-to-back order and purchase requirements planning.

purchase requirements planning
Provides a forward purchase order planning facility based on stock usage, seasonality profiles consumption forecasts and other user defined parameters. Purchase orders may be automatically generated upon acceptance of the recommendations made.

telesales
Enables the user to enter sales orders and quotations quickly using a minimum of keystrokes. In addition, call lists may be generated, either directly or as part of a Campaign being co-ordinated by the Marketing Management tools which facilitate pro-active customer management campaigns.

stock control
Provides full logistics support, maintains records of stock movements and balances at multiple locations and posts changes in stock to the General Ledger or Contract Costing modules. In addition, it provides sophisticated facilities of stock held centrally but sold through multiple locations.

landed costs
Records shipment details and provides companies involved in the importation of goods with a functional and flexible method of allocating overheads to the cost of those goods.

sales forecasting
Simplifies the maintenance of sales forecasts by customer, representatives/area and Product Manager. Forecasts may be built from committed customer agreements with schedules, from within Opportunity Manager or may be entered directly into the forecast system. Standard facilities are provided to allow forecast information to be exported to, and imported from, spreadsheets. Sales forecasts are monitored against actual performance, with the forecast information made available for purchasing purposes.

sales analysis
Maintains detailed statistics of sales budgets and actual sales, enabling summary or detailed inquiries and reports to built based upon criteria chosen by the user.

pricing management
Allows the suppliers of products to indemnify a distributor against changes in cost price. In addition, it enables distributors to revalue stock and raise claims against the supplier when operated in conjunction with Ship & Debit agreements.

order book analysis
Enables the recording and analysis of your sales order commitments. Detailed enquiries and reports are available from within the order book and "book and bill" reporting for user specified periods.

supplier rebates management
Supplier Rebate Management enables you to define your supplier rebate schemes and to monitor and claim rebates from suppliers on qualifying goods. This facility helps maximise profit by ensuring that price negotiations are margin-aware while at the same time helping to focus sales effort on products where a rebate can be gained in a given period.

returns management
A highly configurable system for managing the processing of returned goods. This enables items returned by customers to be recorded and tracked throughout their processing cycle, from entry and authorisation through receipt, credit authorisation and credit note generation. Items received as returns can also be rejected, regraded or scrapped.

customs bonded warehouse
Provides facilities to control and manage stock held under bond. At the point of issue to the home market, the duty and VAT (Value Added Tax), where applicable, are calculated and accounted for within the OneOffice Financial System. Reports are available for submission to HMC&E on all movements of goods held under bond.

configure-to-order
Enables finished products to be configured, using lists of "elements" and associated rules. It ensures that accurate, complete and valid assemblies are quoted and sold.

logistics
Manages the control of stock issues, parts swapping and exchanges associated with multiple locations and/or customer service operations. In addition, automatic replenishment requisitions may be generated to fulfil stock requirements from a central logistics location.

carrier integration
Carrier Integration enables you to link your distribution operation to available carriers, in order to maximise customer service, reduce costs and minimise manual processing and re-keying of data. The system ensures that the most suitable carrier is used for each delivery, and that your customers can be kept informed of delivery progress. One of the key benefits of deploying Carrier Integration is the ability to take continue taking and picking orders until later each day because carriers can often provide late pick-up times where they have early visibility of manifests.