Distribution Overview

OneOffice includes a highly functional and well proven capability to support 'buy, stock, sell' processes in your business. Features include the ability to process scheduled, back-to-back and direct orders, automatic accessory selection and configure-to-order facilities. To support the particular requirements of specific industry models features such as ship and debit, price protection, supplier rebates and price-by-weight are supported. By deploying OneOffice for the front office order capture processes and in the back office for inventory management and order fulfilment all areas of your businesses will have a common real-time view across the full order lifecycle. By using this approach in conjunction the OneOffice Business Activity Monitoring capability, significant advances can be made in both customer service and compressing the time between order capture and shipment because the system will ensure that people are told when they need to act something.

The range of modules that support these distribution processes include:

Sales Order Processing
Handles all aspects of the sales order processing cycle from the entry of orders through picking and delivery to invoicing. Sophisticated facilities are available to control pricing, routing and reservation of products within the order entry cycle.

Purchase Order Processing
Part of a fully integrated order processing suite, providing control over the complete purchasing cycle and also the option to link with other modules for features such as back-to-back order and purchase requirements planning.

Purchase Requirements Planning
Provides a forward purchase order planning facility based on stock usage, seasonality profiles consumption forecasts and other user defined parameters. Purchase orders may be automatically generated upon acceptance of the recommendations made.

Telesales
Enables the user to enter sales orders and quotations quickly using a minimum of keystrokes. In addition, call lists may be generated, either directly or as part of a Campaign being co-ordinated by the Marketing Management tools which facilitate pro-active customer management campaigns.

Stock Control
Provides full logistics support, maintains records of stock movements and balances at multiple locations and posts changes in stock to the General Ledger or Contract Costing modules. In addition, it provides sophisticated facilities of stock held centrally but sold through multiple locations.

Landed Costs
Records shipment details and provides companies involved in the importation of goods with a functional and flexible method of allocating overheads to the cost of those goods.

Sales Forecasting
Simplifies the maintenance of sales forecasts by customer, representatives/area and Product Manager. Forecasts may be built from committed customer agreements with schedules, from within Opportunity Manager or may be entered directly into the forecast system. Standard facilities are provided to allow forecast information to be exported to, and imported from, spreadsheets. Sales forecasts are monitored against actual performance, with the forecast information made available for purchasing purposes.