online ordering and customer service key drivers in move from SAP

Leading distribution software supplier Strategix has signed a £600,000 contract with IT distributor Midwich to supply and implement a complete e-enabled order processing and customer service system by the end of March 2001.

With the modular, best-of-breed Strategix system replacing an existing business system that incorporates SAP accounting, Midwich expects to boost its sales growth, improve customer service by offering customer-specific pricing, reduce IT overheads and trade electronically for the first time.

Strategix's commitment to have Midwich's system up and running in just four weeks was a crucial factor in winning the contract over IBS, the other shortlisted supplier. Midwich plans to go live with Strategix on March 26, an extremely tight deadline dictated by the company's recent management buyout.

Nick Pye, Managing Director of Midwich, said: "Our very tight timescales demanded a supplier with real experience in the electronics industry, so they could start our project running without having to learn the basics of our business.

"Overall Strategix had the confidence, spoke the same language and provided the best fit for us. They have taken the burden of implementation from our shoulders and have met every deadline in our tough implementation schedule. We are enjoying a great relationship with the whole team at Strategix, and expect to do so for many years to come."

According to Strategix Chief Executive, Peter Lusty, the industrial-strength Strategix software fits the demanding needs of Midwich (formerly Midwich Thame). He explains: "It offers them a range of extended features from the go-live date, such as support for special offers and accessory promotion, as well as a fully integrated e-commerce solution."

He concludes: "We are delighted to be working with one of the most famous names in IT distribution and are looking forward to a successful long-term partnership."

about strategix
Strategix is a leading European software house, dedicated to the development and rapid deployment of supply chain software.

We focus on the wholesale and retail distribution, logistics and service sectors where our software maximizes supply chain efficiency and accelerates customer service. Our systems are designed for reliability, availability and performance. Our customers enjoy a rapid return on their investment and genuine competitive advantage.

Focused on key growth sectors which range from high technology to household and building products, Strategix numbers businesses such as Fired Earth, Fuller Smith & Turner, Jewson, London Underground, MacLean Electrical, Midwich, Routeco, Virgin Mobile and Wolseley among its customers.

march 2001

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