|
...strategix OneOffice delivers a joined-up system that makes
every customer transaction count...
Leading European software house, Strategix, has launched Strategix OneOfficeTM, the
configurable, tailored customer management solution delivering fast ROI for distributors.
OneOffice brings together front and back office functions to enable a joined-up
organisation. It is specifically designed to help both value-added and volume distributors
to understand their customers better, deliver segmented propositions to different customers
and embed business know-how in a set of business rules that ensure processes succeed despite
the inevitable human errors. This improves margin control and reduces costly service
failures - whilst boosting efficiency and reducing costs.
Evading the market's past mistakes of generic one-size-fits-all offerings, Strategix
OneOffice has been tailor-made for businesses whose primary activity is the buying,
selling and distribution of products and the provision of related services.
OneOffice consists of the four key types of software organisations most commonly require,
all in one package:
- Enterprise Resource Planning (ERP) to streamline the 'back office'
- Customer Relationship Management (CRM) to improve service and increase sales
- Supply Chain Event Management (SCEM) to detect and respond to critical events inside and
outside the business
- Supply Chain Management (SCM) to reduce costs and improve customer service by automating
processes with customers and trading partners
The benefits of the OneOffice approach are many, including:
- Reduced implementation, training and running costs from a single integrated system
- Faster reaction to business critical issues, through the automated escalation of alerts
- Better customer service and profitability through consistent, relevant and timely information
- Improved productivity by reducing errors and maximising selling opportunities
With one database and one intuitive user interface OneOffice avoids the significant cost
and risk of integrating different vendors' software products into a hybrid system.
about strategix
Strategix is a leading European software house, dedicated to the development
and rapid deployment of supply chain software.
We focus on the wholesale and retail distribution, logistics and service sectors
where our software maximizes supply chain efficiency and accelerates customer service.
Our systems are designed for reliability, availability and performance. Our customers
enjoy a rapid return on their investment and genuine competitive advantage.
Focused on key growth sectors which range from high technology to household and
building products, Strategix numbers businesses such as
Fired Earth, Fuller Smith & Turner, Jewson, London Underground, MacLean Electrical, Midwich,
Routeco, Virgin Mobile and Wolseley among its customers.
december 2002
Click through to press contacts and further information
|
