Bailey Teswaine provide installation services for networks & structured cabling to commercial customers.  Each contract generates a large volume of jobs that each need to be scheduled, assigned to service partners, completed & invoiced in line with strict service level agreements and require control of related aspects such as inventory and resource allocation.

Peter Lusty, Chief Executive of Strategix said: "We are delighted to welcome Bailey Teswaine as a customer. Their review process included a detailed appraisal of competitive systems culminating in their selection of OneOffice. One of our core markets is the provision of software for technology infrastructure providers, where we partner closely with our customers anticipating and responding to emerging trends to help them keep one step ahead. In this particularly fast moving sector OneOffice can help facilitate efficiency and customer service improvements through tighter supply chain integration with customers and suppliers.”

About Bailey Teswaine
Bailey Teswaine was formed in November 2004 following the acquisition of Teswaine Business Communications Ltd by Bailey Telecom Ltd. With over 20 years experience working in partnership with customers to create bespoke ICT solutions, they are now recognised as one of the leading independent ICT solutions providers. Solutions include communication servers, network cabling infrastructures, Intelligent Information Management, applications, mobility, networking and security which are underpinned by a portfolio of expert services.

About OneOffice
OneOffice is a new generation of supply chain software that combines operations, finance, customer and event management in one innovative system. This seamless approach maintains a 360° real-time view of an organisation, providing information as important events occur. Human intervention is automatically sought at critical junctures or if conditions unexpectedly change. This enables businesses to respond quickly and make informed decisions.

OneOffice has a component-based design, enabling businesses to select a solution that is right for them using a single package. The OneOffice product suite includes:

• Customer Relationship Management (CRM) to manage promotions and improve customer satisfaction
• Enterprise Resource Planning (ERP) to streamline back office operations
• Supply Chain Event Management (SCEM) to detect and respond to critical events inside and outside the business
• Supply Chain Management (SCM) to reduce costs and improve customer service by automating processes with suppliers

The benefits of the OneOffice approach are many, including:
• Enhanced business efficiency, with software designed to meet the unique requirements of service and distribution businesses
• Outstanding service levels, by ensuring that every business interaction is valuable for both parties
• Improved responsiveness and SLAs, by monitoring activities in real time and detecting opportunities and problems as they happen
• Feedback on business events and KPIs, using dashboards to deliver summarised information in real time
• Seamless front and back office, by creating a streamlined, low touch operation which - when conditions change - actively seeks human intervention
• Using one database and one intuitive user interface to avoid the significant cost and risk of integrating different vendors' software products into a hybrid system.

About Strategix
Strategix is a leading European software house, dedicated to the development and rapid deployment of supply chain software. We focus on the wholesale and retail distribution, logistics and service sectors where our software maximizes supply chain efficiency and accelerates customer service. Our systems are designed for reliability, availability and performance. Our customers enjoy a rapid return on their investment and genuine competitive advantage.

Focused on key growth sectors, which range from high technology to household and building products, Strategix numbers businesses such as, Dimension Data, Eurodis, Fired Earth, Fuller Smith & Turner, London Underground, Midwich, Routeco and Virgin Mobile among its customers.

August 2005

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