Active Intelligence
Active Intelligence is a capability unique to Strategix OneOffice. It is a new, patent pending technology which replaces the traditional rigid procedural approach used in business software of passively capturing and storing data with a new approach that ensures users see the information they require to make timely and informed decisions, just when they need it.
Active Intelligence uses a component called a Contextual Co-Processor to determine the nature of the tasks each user is currently working on and then to assist them by providing additional, relevant and timely information. For example, if a user is working on Product X and Customer Y, then the Contextual Co-Processor can identify and deliver additional information to the user for that Customer/Product combination; the user can also elect to see other apparently unrelated but relevant information.

This straightforward, flexible approach ensures that users have the information they need to make well informed decisions just when they need it. This reduces the learning curve for new starters while maximising efficiency, customer satisfaction and most importantly revenue.

workSpace
WorkSpace provides users with access to OneOffice and displays information using Active Intelligence based on key business Events, Alerts and Tasks. Using this single common desktop across the full range of business processes that can be managed through OneOffice simplifies training, improves efficiency and reduces the cost of managing multiple systems.

The facilities within WorkSpace include:

• A single window providing access to all the OneOffice programs.
• Designed to optimise user-ergonomics provide an optimised and flexible use of screen real estate, plus quick direct access to information and records.
• 'Explorer' style menu system ensures that any OneOffice program is only a few clicks away.
• User customisable 'Favourites' Menu for commonly used programs.
• A single pane for creating, viewing and editing notes.
• Simple tabbed navigation between active OneOffice programs.
• An embedded web browser to display information delivered via intranet, internet and from the OneOffice Business Intelligence Portal.
• Alert pane displaying alerts with the facility for users to sort and manage alerts in different ways.
• Task pane displaying tasks for the user, with the facility for users to sort and manage tasks in different ways.
• WorkSpace panes can 'Auto-hide' or be 'pinned' in place enabling users to select the optimal configuration of available screen space for their needs.
• Extensible architecture to support future features.
• Optimised for Windows XP.

delivering tasks and alerts
Using a series of mapped processes the Alert Manager and the Workflow Engine manage the initial selection of information and the flow of information across the business for delivery to users.

Each time a user logs on to WorkSpace, the latest list of alerts and tasks for the user is displayed. 

As the user works with OneOffice, Active Intelligence monitors the information the user is accessing and delivers additional contextual information to the Context Dashboard and relevant alerts to the Alert pane in WorkSpace, automatically removing them again when the user moves on to work with different information. For example while a user is entering a sales order for a customer, alerts could be displayed that relate to the customer or the products in the order.

As new tasks are received for the user, they are sorted and re-sorted into a priority order and displayed in the task window for the user to work on. To help the user decide which task to work with first, a line of summary information is displayed for each task in the task pane.

As the user reviews and works on each task they can drill directly from the task to any related record in the OneOffice database. WorkSpace launches the correct OneOffice program and displays the information. For example, if a user is sent a task to authorise a purchase order, just by clicking on the task summary, the purchase order is displayed, the user can authorise the purchase order, this in turn completes the original task and as a result the task is removed from the user's list.

unified workSpace
This approach to displaying and managing information across all your business processes delivers a number of important benefits including:

• Presenting everything your users need to know in a single, easy to use, interface.
• Providing information so you can deliver better customer service and maximise selling opportunities.
• Avoiding the cost, risk and delay of integrating several disparate systems.
• Reducing training costs and gaining from greater employee satisfaction.
• Achieving 360°visibility across your business leading to increased productivity and profitability.